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Most Popular FAQ`s

Please have a look at our frequently asked questions as you may find a answer to a inquire. Alternatively you can contact our team who are happy to help with any questions you may have.

How long have you been running?

PJs community Service started in 1992

What do you do?

Our services can be broken down into key areas:

  • Personal Care & Domestic Care to vulnerable adults 24 hours per day
  • Semi-independent & Support staff to vulnerable children
  • Workshop sessions to school, colleges, universities, hospitals and education and empowerment sessions for young people
  • Enterprise Support & Mentoring Programs

What is a Social Enterprise?

According to Social Enterprise UK: A Social Enterprise is a business that trades for a social and/or environmental purpose. It will have a clear sense of its ‘social mission’: which means it will know what difference it is trying to make, who it aims to help, and how it plans to do it.  It will bring in most or all of its income through selling goods or services. It will also have clear rules about what it does with its profits, reinvesting these to further the ‘social mission’.

Where do you work ?

Our services are delivered across the United Kingdom and more recently internationally

What does PJs stand for ?

PJs is the initials of the founding directors

Do you offer regular staffing?

Yes we offer regular staffing for those who would prefer to have one regular carer.

Are you CQC registered?

“ yes we are registered with CQC, here is the link to the latest report.”

CQC link -  https://www.cqc.org.uk/locaton/1-216501869?referer=widget3

Are all your carers DBS checked?

Yes, an enhanced DBS check have been completed on all carers and support staff and is reviewed on an annual basis

Are the carers trained?

All staff are trained including in Safeguarding Vulnerable Adults, Infection control, Health and Safety, confidentiality, moving and handling theory, Diversity and Equality, Develop as a worker and Fore Training

Are your carers able to work alongside the family?

Family is integral to care and we work in partnership with families to provide quality care services to their loved ones.

Do you provide culturally appropriate care?

Upon assessment the client’s needs and preferences will be assessed. This includes culturally appropriate provisions.

What other services do you provide?

  • Care and support to Vulnerable Adults and Children’s Residential Homes
  • Semi-Independent Homes
  • Education & Support to young people that are at risk of exclusion the support is also
  • extended to their families
  • Social Enterprise Support  to organisations, groups and individuals Leadership
  • Personal development  workshops

What time frame do you give for cancellations?

2 hours before the carers arrival time

support center

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